ISOC MALAYSIA Chapter
THE INTERNET IS FOR EVERYONE
Personalizing the Customer Experience for Families and Children
Openet commissioned leading consumer research agency, Harris Interactive, to carry out a survey to examine how teenagers use their mobile phones and the internet. The findings were surprising and indicate that there is an opportunity, for operators to increase customer loyalty, service adoption and win new customers.
The research found that:
- Cyberbullying and mis-use of mobiles is alarmingly high
- Most children use their mobiles at times when they're not supposed to - e.g. in class, after bedtime
- Existing parental rules about safe mobile phone usage are largely ineffective as there is little or no enforcement
The research shows the clear need for operators to provide parental controls that enable them to create a high value personalized service offering for parents by allowing them to control their children´s usage from their mobiles.
DOWNLOAD the research results today.
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LEADERSHIP
Julian Vincent - Chair
AhmadRazif Ramli - Vice Chair
Dr Suhaidi Hassan - Vice Chair
Jagdish Singh - Secretary
Tan Tze Meng - Treasurer
Adil Hidayat - EC Member
Amir Haris Ahmad - EC Member
Selvakumar Manickam - EC Member
FOUNDING MEMBERS
Dr Suhaidi Hassan
Yong Yoon Kit
Doreen Sim
Dr Sureswaran Ramadas
Raja Kumar
Gopinath Rao Sinniah
Kamal Hisham Kamaruddin
Suhaimi Napis
Syahril Aziz
Shariq Haseeb
Jagdish Singh
Julian Vincent
Tahrizi Tahreb
Ami Azrul b. Abdullah @ Awang
Justin Tan
Zairil Ibrahim
Sharina Puteh
Lai Heng Choong
Ahilan Sumander
Ng Chun Seong
Dr Wafaa A. H. Ali
Zaharin Mohd Nadzier
Muhammad Firdaus Abdul Monir
AhmadRazif Ramli
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WHAT IS ISOC ?
The Internet Society (ISOC) is the global leader in addressing issues that confront the future of the Internet and was founded in 1992 as a nonprofit organization.
The ISOC provides leadership in Internet related standards, education, and policy, as such example, it coordinates between various working groups in charge of Internet operations such as the Internet Engineering Task Force (IETF) and the Internet Architecture Board (IAB).
The Internet Society is the main advocate for Internet stakeholders and as such is the moral and technological global authority on the Internet, The Internet Society has more than 80 organisational and more than 28,000 individual members (from 170 countries) in over 80 chapters worldwide.
ISOC holds headquarters in Reston Virginia and Geneva Switzerland.
For information about the ISOC, please visit http://www.isoc.org/isoc/
MALAYSIA STATISTICS - Q4 2009
Population - 28610000
Households - 6220000
Direct Exhange Lines per 100 households - 43.6
Broadband per 100 households - 34.2
Cellular phone per 100 inhabitants - 106.1
ADSL Subscribers - 1513500
SDSL Subscribers - 10200
Satellite Subscribers - 5300
Wireless Subscribers - Mobile - 927800
Wireless Subscribers - Others 1- 57100
Source MCMC - www.skmm.gov.my
© 2012 Created by Julian Vincent.
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